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Privacy Policy for PodTextify

Last Updated: June 29, 2025

1. Introduction

Welcome to PodTextify (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our podcast transcription and translation service at https://podtextify.com.

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information

  • Account Information: Name, email address, password (encrypted)
  • Payment Information: Processed securely through LemonSqueezy (we do not store card details)
  • Content Data: Audio files you upload, transcriptions, and translations
  • Usage Data: Service usage statistics, feature interactions

2.2 Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Cookies: See Section 8 for detailed cookie policy
  • Log Data: Access times, pages viewed, referring pages

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contract Performance: To provide our transcription services
  • Legitimate Interests: To improve our services and ensure security
  • Consent: For cookies and marketing communications
  • Legal Obligations: To comply with applicable laws

4. How We Use Your Information

  • Provide, operate, and maintain our services
  • Process your transactions and manage subscriptions
  • Send service-related communications
  • Improve and personalize user experience
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

5. Data Sharing and Third Parties

We share your data only with:

5.1 Service Providers

  • OpenAI: For transcription processing (audio data only)
  • Google Translate API: For translation services
  • Amazon Web Services (AWS S3): Secure file storage
  • MongoDB Atlas: Database hosting
  • LemonSqueezy: Payment processing
  • Vercel: Website hosting

5.2 Legal Requirements

We may disclose information if required by law or valid legal process.

6. Data Retention

  • Account Data: Retained while account is active
  • Audio Files: Deleted 30 days after upload
  • Transcriptions/Translations: Retained while account is active
  • Payment Records: 7 years for tax compliance
  • Cookies: See cookie policy for specific durations

7. Your Rights

Under GDPR and applicable laws, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing
  • Restrict: Request processing restrictions
  • Withdraw Consent: For consent-based processing

To exercise these rights, contact us at simonsynnes@gmail.com

8. Cookie Policy

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website.

8.2 Types of Cookies We Use

  • Necessary Cookies: Essential for website functionality (authentication, security)
  • Analytics Cookies: Help us understand usage patterns (Google Analytics)
  • Marketing Cookies: Used for targeted advertising (if consented)
  • Functional Cookies: Remember preferences and enhance features

8.3 Cookie Consent

We use a geolocation-based consent system. EU/EEA users must consent to non-essential cookies. You can manage preferences through our cookie banner or settings page.

9. International Data Transfers

Your data may be transferred to servers in the United States. We ensure appropriate safeguards through:

  • Standard Contractual Clauses with service providers
  • Privacy Shield compliance where applicable
  • Adequate security measures

10. Security

We implement industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Regular security audits
  • Access controls and authentication
  • Secure payment processing

11. Children's Privacy

Our service is not intended for users under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

12. California Privacy Rights (CCPA)

California residents have additional rights including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (we do not sell personal data)
  • Right to non-discrimination

13. Updates to This Policy

We may update this policy periodically. Material changes will be notified via email and/or website notice. Continued use after changes constitutes acceptance.

14. Contact Information

For privacy-related inquiries:

  • Email: simonsynnes@gmail.com

15. Supervisory Authority

EU residents have the right to lodge complaints with their local data protection authority. For Norway: Datatilsynet (Norwegian Data Protection Authority).