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Terms of Service for PodTextify

Last Updated: June 29, 2025

1. Acceptance of Terms

By accessing or using PodTextify (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

PodTextify provides AI-powered podcast transcription and translation services, enabling users to:

  • Upload audio files for transcription
  • Receive accurate text transcriptions using AI technology
  • Translate transcriptions into 100+ languages
  • Store and manage transcribed content

3. User Accounts

3.1 Registration

You must register for an account to use our Service. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Termination

We may suspend or terminate accounts that violate these Terms or for any other reason at our discretion.

4. Subscription and Billing

4.1 Subscription Plans

  • Monthly subscriptions include transcription and translation limits
  • Limits reset on your monthly billing date
  • Unused limits do not carry over

4.2 Payment Terms

  • Payments are processed by LemonSqueezy
  • Subscriptions auto-renew unless canceled
  • Prices may change with 30 days notice
  • All fees are non-refundable except as required by law

4.3 Refund Policy

Refunds are available if you have completed fewer than 5 transcriptions/translations. Contact simonsynnes@gmail.com within 7 days of purchase.

5. Acceptable Use

5.1 You May Not:

  • Use the Service for illegal or unauthorized purposes
  • Upload content that infringes on intellectual property rights
  • Upload malicious files or attempt to harm our systems
  • Resell, redistribute, or commercialize transcriptions without permission
  • Attempt to reverse engineer or copy our technology
  • Use automated systems to access the Service
  • Violate any applicable laws or regulations

5.2 Content Guidelines

You are responsible for ensuring you have rights to transcribe and translate uploaded content.

6. Intellectual Property

6.1 Your Content

  • You retain ownership of your uploaded audio and resulting transcriptions
  • You grant us a license to process your content for service delivery
  • We may use anonymized data to improve our services

6.2 Our Property

The Service, including its design, features, and technology, is owned by PodTextifyand protected by intellectual property laws.

7. Privacy and Data

Your use of our Service is governed by our Privacy Policy at https://podtextify.com/privacy-policy. By using the Service, you consent to our data practices.

8. Service Availability

8.1 Uptime

We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

8.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice.

9. Disclaimers

9.1 Accuracy

While we strive for high accuracy, AI transcription and translation may contain errors. Users should review and verify output for critical applications.

9.2 “As Is” Service

The Service is provided “as is” without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, PodTextify shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount paid for the Service in the past 12 months

11. Indemnification

You agree to indemnify and hold harmless PodTextify from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Dispute Resolution

12.1 Informal Resolution

We prefer to resolve disputes informally. Contact us at simonsynnes@gmail.com before pursuing formal action.

12.2 Arbitration

Disputes not resolved informally shall be settled by binding arbitration in accordance with Norwegian law.

13. Governing Law

These Terms are governed by the laws of Norway, without regard to conflict of law principles.

14. Changes to Terms

We may update these Terms at any time. Material changes will be notified via email or Service announcement. Continued use after changes constitutes acceptance.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full effect.

16. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and PodTextify.

17. Contact Information

For questions about these Terms, please contact:

  • Email: simonsynnes@gmail.com

18. Special Terms for EU Users

EU consumers have certain legal rights that cannot be excluded by these Terms. Nothing in these Terms affects your statutory rights as a consumer.